After I posted the review and pointed out the issues in public he simply didn't reply anymore. Maybe that had something to do with his T&Cs at that time stating that going public with issues voids the warranty. Fortunately that's not part of his T&Cs anymore... So IMHO Ormsby isn't trust worthy enough to order from him directly. So if I have Ormsby on one side and Thomann on the other I'd always go with Thomann. I literally never made a bad experience with them.